4.60 ★
Quays Complex
Heritage
Sophistication Stay-Cation with a Roof Top Pool!
- Apartment·2 guests·1 bedroom·1 bathroom
Step into this elegantly renovated one-bedroom apartment in the prestigious Heritage Hotel, offering the perfect balance of sophistication and tranquillity. Located on a quiet internal level, this spacious apartment is tailored for corporate travellers or individuals seeking a refined yet peaceful e...
Amenities
Swimming pool
Free WiFi
Kitchen
Air conditioning
Washing Machine
Hot tub
Available days
Reviews
4.60 (21)·Una·December 2025
Comfy but unclean everywhere out of sight.
Positive: It was bright, very comfortable
Negative: The washing machine made our clothes smell. There was things like mouldy turmeric root, excess dust and one of the bedside tables had an unidentifiable gunk that we had to clean ourselves. Their guest portal says to contact if further supplies are needed however we were told to go to a convenience store. The dishes were pretty dirty and we found a stain on the bedsheet and pillow. The shower leaks pretty bad (although there is a drain in the bathroom floor).
All in all it is disappointing to pay for a cleaning fee and there is so much potential. There’s also an old bag of jellies found down the side of the couch. It seems the cleaning is extremely poor.
·Bodhi·November 2025
Positive: The apartment was lovely and modern and clean.
Negative: The lock box situation to collect the key was extremely inconvenient
·Shallan·November 2025
Positive: It was cosy, comfortable, roomy & quiet.
·Liaw·November 2025
Positive: Good central location.
Access to pool and sauna.
Very spacious.
Tidy and kept well.
Negative: Shower doesn’t drain very well - singular bathmat soaked and doesn’t soak up the water leaking from the shower floor.
·Beazley·June 2025
Over all the stay was very nice, close to comodities, lovely pool and gym. Host was very nice
Positive: the space of the appartment, and quiteness.
Negative: overall was nice, however could do with a microwave, for, on the run reheats, and maybe a drier to dry clothes fast.
Good to know
House Rules
Check-in: 3 pm
Check-out: 10 am
Pets: not allowed
Smoking inside: not allowed
Cancellation policy
100% refund up to 60 days before arrival
50% refund up to 30 days before arrival